Key points

• Delivered seamless gameplay via edge compute in Bogotá, ensuring reliable performance and safeguarding player trust
• Accelerated market entry through dedicated account management, engineering expertise, and 24/7 support under tight deadlines
• Unlocked easy scalability in new markets with Tier 3 data center access, robust hardware, diverse upstreams, and proven regional execution

 

About the customer

Industry: iGaming
Needs: Edge compute, regional expertise, low latency, edge data center services
Zenlayer services used: Bare Metal

The customer, a US-based startup in the iGaming industry, wanted to expand their virtual casino platform into Latin America. As part of this initiative, they needed high-performance infrastructure in Bogotá that could support the demands of online casino gaming while ensuring reliability, compliance, and scalability.

 

The challenge: expanding into new markets with tight timelines and high expectations

As the iGaming innovator was preparing to launch virtual casinos in Latin America, they faced the complexities of entering a new market with unfamiliar infrastructure under tight deadlines.

More than just servers, they needed a trusted partner with diverse upstreams, enterprise-ready facilities, and comprehensive support to guide them through deployment and ensure lasting success in the region.

 

Ensuring reliability and uptime with edge compute

To ensure application responsiveness, we provisioned edge compute at our Bogotá data center, close to the customer’s players, to power their virtual casino games.

In iGaming, where real money is at stake, reliability is non-negotiable. Even brief outages can disrupt gameplay, slow betting responses, or create user distrust in the fairness of outcomes.

Hosting compute at the edge with diverse network upstreams ensures a stable, resilient foundation that safeguards gameplay integrity, helping the customer maintain retention and trust in the iGaming industry.

 

Accelerating outcomes with dedicated support

Beyond infrastructure, we also provided the customer a dedicated team with account and project managers, solution engineers, and 24/7 support.

Expanding into a new market can be overwhelming, especially in regions where unfamiliar language, regulations, and local vendors present new challenges. Following our end-to-end solutioning philosophy, the customer had guidance from pre-deployment planning and facility tours to technical configuration and ongoing operations.

Our proactive engagement minimized friction to accelerate time-to-market, giving the customer confidence needed to expand into a new region.

 

De-risking expansion with proven local expertise

To validate their decision, the customer toured our Bogotá data center and experienced firsthand our Tier 3 facilities, robust hardware, network redundancy, and overall capabilities. This tour reassured the iGaming innovator of our ability to meet strict uptime and performance standards critical for their platform.

Equally important was our rich regional knowledge and proven ability to execute quickly in Latin America. When faced with a tight deadline, our fast response times and local expertise enabled the customer to meet their launch goal without compromising on quality or compliance.

 

Looking ahead

Leveraging Zenlayer’s reliable, high-performance infrastructure and deep regional expertise, the US-based iGaming innovator now has a trusted partner for operations throughout Latin America and beyond. Ahead, we’ll continue to support the customer as they grow their footprint, ensuring their platform scales reliably to meet evolving market demands.

 

Expand into new markets with greater confidence

We leveraged our global edge compute, deep regional expertise, and end-to-end solutioning and support to help the customer launch reliable virtual casino platforms in Latin America with confidence.

If you’re looking to expand your business’s global footprint, streamline operations, or accelerate apps or services to improve user experience, talk to a Zenlayer solution expert today!

For instant provisioning, check out zenConsole — our self-service platform that lets you deploy around the world in minutes.