Leading regional financial services provider improves digital experiences for remote workforce

Key points

  • Enhanced remote team collaboration and public cloud access via Cloud Connect
  • Optimized network with Zenlayer’s private backbone, making cross-border operations more efficient and secure while boosting user experience
  • Reduced costs and simplified digital infrastructure by working with a one-stop shop vendor


About the customer

Industry: Financial services
Needs: Improved cloud access, latency reduction, cross-border connectivity, enhanced security
Zenlayer services used: IP TransitCloud Connect, Cloud Networking,

The customer is a prominent financial services provider in Southeast Asia with over $1 billion in sales and a workforce surpassing 500 employees. Faced with persistently unstable cloud performance, the customer needed to optimize its digital infrastructure to enhance user experience for its distributed workforce.

Their main goals were to streamline access to mission-critical cloud-based applications, minimize connectivity issues, and bolster overall security.


The challenge: enhancing cloud performance for remote team productivity

The financial services provider suffered from suboptimal cloud performance, which lead to operational inefficiencies and frustrated remote and on-site employees. Recognizing that a dependable digital infrastructure is critical in ensuring seamless cross-border operations, the customer started searching for a comprehensive solution capable of addressing the multifaceted networking environments across Asia’s diverse markets.


Elevating teamwork efficiency through fast, reliable cross-border connectivity

To help improve network performance, we leveraged our regional partner, PLDT, to deploy a customized solution comprised of two local loops connecting the financial services provider’s office and disaster recovery site in the Philippines. These local loops were strategically connected to our local edge nodes in Singapore, Tokyo, and Hong Kong.

financial services diagram

Through these edge nodes, we were able to establish direct connections to the customer’s public clouds leveraging Cloud Connect and Zenlayer’s private, redundant backbone with network optimization technology. This solution ensured fast, dependable, and secure connectivity for the company’s remote team members, resulting in smoother collaborations and greater overall productivity.


Minimizing costs and simplifying digital infrastructure buildouts

The customer opted for Zenlayer due to our competitive pricing and comprehensive solution offerings that addressed their needs and Asia’s unique network requirements. Our regional partnerships and extensive edge-node presence enabled a unified solution across multiple markets, saving the customer from the hassle of sourcing multiple vendors and costly piecemeal solutions.


Accelerate enterprise expansion with Zenlayer

Zenlayer’s lightning-fast cloud networking, extensive coverage in Asia, and local expertise helped the customer streamline and enhance their cross-border enterprise network for improved productivity and operational efficiency.

If you’re looking to expand your business’s global footprint, streamline operations, or accelerate apps and services to improve user experience, talk to a Zenlayer solution expert today!

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